Welcome to Sonoco Remote Employee Resources

Connect using my Sonoco Laptop

If you have a Sonoco laptop, you can connect to your Sonoco resources using your Sonoco device using one of the following.

1. Connect to many of your applications through the Employee Resource site.
2. Connect to your email and other Microsoft applications through www.office.com.
3. Connect to applications/resources only available on the Sonoco network through VPN.
4. Connect to your files using your Sonoco device. You can access files using OneDrive, if set-up. OneDrive allows you to have a space in the cloud to store your files. Think of it as your hard drive in the cloud which you can share with others! To learn more about OneDrive, go here. 
5. Connect to your network drives through the Sonoco VPN.

Connect to my Sonoco Desktop

If you do not have a Sonoco laptop and utilize a Sonoco desktop in the office you can connect to your resources using one of the following.

1. Connect to many of your applications on a non-Sonoco device through the Employee Resource site. 
2. Connect to your email and other Microsoft applications through www.office.com. 
3. Connect to your Sonoco desktop from a non-Sonoco device through the Remote Desktop application. Your Sonoco desktop must be on the Sonoco network, have the necessary software installed, and turned on for the Remote Desktop to work. IT is working to push the Remote Desktop application to all Sonoco desktops.  If when you connect to the Remote Desktop tool through the Employee Resource site you do not see your desktop, please email remotedesktop@sonoco.com. Instructions on how to connect to the service can be found here.   
4. Connect to your files using the Remote Desktop application. 
5. Connect to your network drives using the remote desktop application.

Remote Work Tools
I need to access applications/resources only available on the Sonoco network while remote.  How do I connect to access those applications/resources when not on the network?
How do I connect to the Sonoco network with VPN?
I need a headset to connect to conference calls through my computer.  Are there any recommended headsets?

 Chat Tools
What chat tools are available for me to use to interact with my coworkers?

Mobile Devices
Who do I call for issues with my mobile device?
How can I best manage the data I use on my mobile device

Network Accounts
I have locked myself out of my network account.  What can I do to unlock my account?

Okta
What is Okta and why do I have to log into it before I got to certain Sonoco applications?
What should I do if I forget my Okta username or password?
What applications are currently available through the Okta homepage?

Webex
I need to conduct a conference call but I do not have a Webex account.  How do I request an account?
I am having trouble connecting to audio for Webex through my computer, what can I do?
Where can I find more information on WebEx and how to use the tool?

Oracle
How do I print from Oracle while remote?

Productivity Resources – Online and On-Demand Learning

QuickHelp
QuickHelp is a learning platform that gives you 24x7 access to short video clips and playlists, built to improve your collaboration and efficiency with technology throughout the day. Find answers to your software questions, learn new functionality, and share videos with team members, just to name a few. With QuickHelp you can learn how to better manage email, host a modern meeting, co-author documents, and much more. With QuickHelp you can change the way you work!
Start now

Manage Risk by Enabling Remote Work (14 mins)
Many organizations are recommending their employees work from home to minimize risk and keep everyone healthy. Here are easy tips to stay productive and collaborative while working remotely.
Start now

Master working from home with Microsoft Teams (30 mins)
Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a 'work from home' scenario.
Register now

Share Your Experiences
Please use this forum to exchange thoughts, ideas and experiences on remote working.   We are all in this together, so let's all help each other out. This group is a public forum for employees to post tips and tricks as we work remotely. For IT related questions, contact the IT Service Desk.
Join the Remote Working Exchange Yammer Group!